Your privacy is important to us. This policy explains how we collect, use, protect, and share your personal data in compliance with South African laws and international data protection standards.

Information We Collect

We gather select details as needed to deliver and support our services, always limiting data to what is essential.

• Contact information such as your name, email, telephone number, and physical address for communication purposes.
• Technical data like IP address, device identifiers, browser type, and log details collected when you access our website.
• Interaction details, including contact forms submitted, service preferences, and correspondence records.
• Cookies and usage data that help us optimize user experience and site security.

How We Use Data

We apply your data to operate, maintain, and improve our services while keeping your details protected.

• Responding to your inquiries and providing requested services like backtesting or report generation.
• Maintaining site security, troubleshooting issues, and monitoring usage analytics.
• Sending service updates, important notices, or administrative communications when required.
• Improving our services and user experience based on aggregated analytics and feedback.

Legal Basis for Processing

We base all processing on legitimate interest, contractual necessity, or legal obligations.

Data is processed only when required for service delivery, compliance with law, or to fulfill our contractual duties.

Sharing Information

We do not sell your data. Sharing is strictly limited and only occurs with your consent or as outlined below.

• Third-party service providers who support technical, analytical, or communication needs are carefully vetted for compliance.
• Official authorities if required by law, regulation, or court order, respecting appropriate procedures.
• Your information is never shared for marketing or unrelated purposes without your explicit agreement.

Data Security

Robust encryption, secure data centers, access controls, and regular audits help us protect your data from unauthorized access, alteration, or loss. We maintain physical, digital, and procedural safeguards in line with industry standards to keep your information secure. Retention timelines are managed in line with legal requirements and relevant regulations.

Your Rights

You may request review, correction, deletion, or restriction of your personal information at any time.

• Request access to, or a copy of, your personal data currently held by us.
• Correct or update any inaccurate, incomplete, or outdated details you have provided.
• Ask us to delete your data, except where retention is legally mandated or operationally essential.
• Limit data processing in certain circumstances according to protection laws.

Cookies and Analytics

Our website uses cookies to improve functionality and analyze usage patterns. You can read the full cookie policy and adjust preferences at any time.

Cookie Policy Cookie Policy

Contact Us

For privacy queries, data requests, or reports of potential security incidents, reach out using these details.

Policy Changes and Updates

This privacy policy may change from time to time to reflect service, legal, or regulatory updates. Please check this page regularly for any amendments.